Support you can count on!

Ask any AEFIS user, and they will rant and rave about the support they receive from our dedicated Support Team. AEFIS comes with our people and support you need to ensure successful results in using our solution to reach your academic goals.

We are here to ensure your success with AEFIS.

How we Provide Exceptional Support

AEFIS Comes with Our People

When you choose AEFIS, you don’t just get a user manual. You get the support and guidance of dedicated professionals.  We understand the challenges you face everyday and are here to work with you to achieve your assessment success!

Unlimited Support 

Our highly responsive team is available by email 24/7 and phone support Monday thru Friday 8:30AM to 5:30PM EST. You can email us at or call us at 877-674-3122 to speak directly with an AEFIS Support Team representative.

Contacting Support

Request Support


Call us Toll-Free 877-674-3122


Email us

Report Emergency Outage

Report Outage


How can AEFIS help you? Let's explore!